Commercial collection resources
Find the next step for your account.
Choose the guide that matches what is holding up the payment or the decision.
Commercial collection guide
The reminders have stopped working.
Decide whether the account needs a billing correction, a credible payment plan or an outside assessment.
Open the resourceCommercial collection guideYou need to compare agencies.
Ask about similar accounts, the proposed process, net receipts and authority to act.
Open the resourceCommercial collection guideThe quotes use different rates.
Compare commission, separate costs and payment assumptions on the same basis.
Open the resourceCommercial collection guideAn agency has already tried.
Find out what was learned and prepare a useful handover before changing providers.
Open the resourceCommercial collection guideYour portfolio needs a clean handoff.
Reconcile balances, identify disputes and connect the master list to supporting documents.
Open the resourceCommercial collection guidePut the decision in one place.
Compare three written proposals and download the account worksheet.
Open the resource